Why do people use services like AirBnB or Uber?

Motives, activities and resources & capabilities of actors

Summary of my research

Why do people use services like AirBnb and Uber? This research project investigated this question and introduces a literature-based framework explicating the roles of the three actors in the collaborative consumption: a platform provider (e.g., Uber), a peer service provider (e.g., an Uber driver) and a customer. This research also analyses their motives, activities and resources and capabilities.

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